Currently in development
Run your travel agency with less chaos.
Meet TripOS, a travel agency operating platform being built to bring customer enquiries, conversations, quotes, and day-to-day sales workflows into one connected workspace.
Built from real travel operations experience at Golden Travels, in travel since 1987.
Hi! Planning Bali for two adults in March, around 5 nights. Could you share a quote?
Of course. Preparing a quote with Ubud and Seminyak stays now.
The problem
Your agency deserves better than disconnected tools.
For many travel businesses, the work behind each trip is spread across chats, spreadsheets and documents. Some of this may sound familiar.
Enquiries everywhere
Requests arrive over WhatsApp, calls, email and walk-ins, and are hard to track consistently.
Manual quotation work
Quotes get rebuilt across documents, spreadsheets and chat threads every time something changes.
Follow-ups get missed
When customer context is scattered, it is harder to see which conversation needs attention next.
Limited visibility
Teams struggle to see enquiries, quotations and next steps together in one place.
The TripOS approach
One connected workflow, from enquiry to quote.
TripOS starts where most agency work starts: a customer conversation. Each step carries its context into the next, so nothing has to be copied across tools.
- 01
Capture
Bring customer conversations and enquiries into an organised workspace.
- 02
Understand
Keep customer details and conversation context together.
- 03
Prepare
Create and manage travel quotations through a dedicated quote workflow.
- 04
Follow up
See conversations, quote status and what needs attention next.
Channel integrations are being built one at a time, starting with WhatsApp. Not every channel connects today.
Product
Built around the way travel agencies actually work.
- Built in TripOS today
- In development
- Roadmap
Customer workspace
Keep customer details and relevant business context organised so your team can work with less duplication.
Core workflowConversation inbox
Work with customer conversations through an inbox designed to make enquiries easier to review and manage.
WhatsApp workflow in developmentQuote management
Prepare, review, and manage travel quotations in a dedicated workspace.
Core workflowQuote history
Preserve historical records and important changes so your team can maintain context.
Built-in workflow capabilityAgency-specific workspace
Keep work organised around the agency and its users.
Platform foundationConnected travel operations
Being designed to connect more of the journey, from enquiry and quotation through booking and operational follow-through.
Roadmap
“Built in TripOS today” means the capability exists in the application under development. It does not mean TripOS is generally available.
Inside TripOS
See how the pieces fit together.
One customer, one conversation, one quote, connected. These are concept views with fictional data, and the shipped interface may differ.
- Ananya Sharma10:42Bali, 5 nights for two adults in March
- Rohan Mehta09:15Can we add one more day in Dubai?
Hi! Planning Bali for two adults in March, around 5 nights. Could you share a quote?
Of course. Any preference between Ubud and the beach side?
A bit of both, please.
- kavya.iyer@example.com
- Phone
- +91 ••••• ••587
- City
- Chennai
- Preferred contact
- Replied on WhatsAppYesterday“Thanks, the Kerala quote looks good”
- Quote Q-1035 shared2 days agoKerala backwaters · 4 nights
- Enquiry received4 days agoFamily trip in December
| Reference | Customer | Trip | Status | Action |
|---|---|---|---|---|
| Q-1042 | Ananya Sharma | Bali · 5 nights · 2 adults | Draft | Open quote |
| Q-1039 | Rohan Mehta | Dubai · 4 nights · 3 adults | Sent | Open quote |
| Q-1035 | Kavya Iyer | Kerala · 4 nights · family | Accepted | Open quote |
| Q-1031 | Arjun Nair | Coorg · 2 nights · 2 adults | Sent | Open quote |
- Q-1042DraftAnanya SharmaBali · 5 nights · 2 adultsOpen quote
- Q-1039SentRohan MehtaDubai · 4 nights · 3 adultsOpen quote
- Q-1035AcceptedKavya IyerKerala · 4 nights · familyOpen quote
Who it's for
Designed for travel businesses that want to work smarter.
TripOS is initially focused on travel businesses that sell trips through conversations and quotes. Capabilities will broaden as development progresses.
Travel agencies
Organise customer enquiries, conversations, and quotations in one workspace.
Tour operators
Build a more connected process for managing trip enquiries and sales workflows.
Independent travel consultants
Spend less time switching between tools and more time helping customers plan their journeys.
Roadmap
A bigger operating system for travel.
Beyond enquiries and quotes, this is where we want TripOS to go. Priorities will be shaped by feedback from agencies.
Product roadmap. Planned capabilities, subject to development.
Connected booking workflows
Planned: carry a confirmed quote forward into booking steps.
Itinerary planning
Planned: build day-by-day itineraries alongside the quote.
Follow-up assistance
Planned: surface conversations and quotes that are waiting on a reply.
Operational task management
Planned: track the tasks that turn a booking into a delivered trip.
Payment tracking
Planned: record what has been paid and what is outstanding per trip.
Business reporting
Planned: see enquiry and quotation trends across the agency.
AI-assisted workflows
Exploring: help drafting quotes and replies, with a person always reviewing.
Additional integrations
Planned: connect more of the tools agencies already rely on.
Why we're building TripOS
Built from real travel operations experience.
Travel is a people business, but the work behind every journey can become unnecessarily complicated. Customer conversations, quotations, follow-ups, and operational details often end up scattered across different tools.
Golden Travels has spent decades working in the travel industry. TripOS is being built from the belief that travel businesses deserve software designed around the way they actually operate.
Our goal is to help agencies bring more of their everyday workflow into one connected workspace, while keeping the human relationships that make travel personal.
A Bengaluru travel business operating since 1987: airport transfers, outstation travel, pilgrimage tours and corporate transportation.
- In travel since
- 1987
- Years of operation
- 39
Early access
Help shape the future of travel agency software.
TripOS is actively being developed, and we're interested in hearing from travel agencies that want a more connected way to manage enquiries and quotations.
Tell us about your business and the workflows you'd most like to improve. We'll use that feedback to help shape the product.
Reach the Golden Travels team directly.
Request early access
Takes about a minute.
FAQ
Questions, answered honestly.
What is TripOS?
TripOS is a travel agency management platform being developed to connect customer conversations, enquiries, quotations, and other travel business workflows in one workspace.
Is TripOS available yet?
TripOS is actively being developed. We're sharing the product direction and gathering feedback from travel businesses while the platform evolves.
Who is TripOS for?
TripOS is initially focused on travel agencies, tour operators, and independent travel consultants looking to organise their customer and sales workflows.
Can I connect WhatsApp?
WhatsApp integration is part of the TripOS development work. Availability depends on the current product setup and integration status.
Can I request early access?
Yes. Use the early-access form on this page to tell us about your business and what you would like the product to help you accomplish, or contact Golden Travels directly.
How much does TripOS cost?
Pricing and availability are still being determined. Contact us to discuss your requirements and follow the product's development.